Swim Buddy RETURN POLICY
We stand behind our product and guarantee your satisfaction with every order. Please read our Guarantee.

Returns:
SwimBuddy Online Store promises to deliver a high-quality products, in good condition, to your door.
If, for any reason, your shipment is not satisfactory, we will gladly replace it or refund your money (excluding delivery charges).
Please send your returns to SwimBuddy Online Store, 71 Currumbin Creek Rd, Currumbin, 4223 Qld. Be sure to include "Attention Returns" in the address.
State the reason for your return and whether you would like to exchange the merchandise or be refunded for the product price. Please include the original paperwork/Invoice and packaging, and send your return within 5 days of receiving your order.

GUARANTEE & WARRANTY
1.1   The seller's liability for the goods sold is limited to making good any defects by repairing the defects or at the seller's option by replacement, within a period not exceeding twelve (12) calendar months after the goods have been dispatched so long as:
(a) defects have arisen solely from faulty materials or workmanship;
(b) the goods have not received maltreatment, inattention or interference;
(c) accessories of any kind used by the buyer are manufactured by or approved by seller; and
(d) the defective parts are promptly returned free of cost to the seller.

1.2   If the goods are not manufactured by the seller the guarantee of the manufacturer of those goods is accepted by the buyer and is the only guarantee given to the buyer in respect of the goods. The seller agrees to assign to the buyer on request made by the buyer the benefit of any warranty or entitlement to the goods that the manufacturer has granted to the seller under any contract or by implication or operation of law to the extent that the benefit of any warranty or entitlement is assignable.

1.3   The seller is not liable for and the buyer releases the seller from any claims in respect of faulty or defective design of any goods supplied unless such design has been wholly prepared by the seller and the responsibility for any claim has been specifically accepted by the seller in writing. In any even the seller's liability under this paragraph is limited strictly to the replacement of defective parts in accordance with para 1.1 of these conditions.

1.4   Except as provided in these conditions and to the extent permitted by law, all express and implied warranties, guarantees and conditions under statute or general law as to merchantability, description, quality, suitability or fitness of the goods for any purpose or as to design, assembly, installation, materials or workmanship or otherwise are expressly excluded. The seller is not liable for physical or financial injury, loss or damage or for consequential loss or damage of any kinds arising out of the supply, layout, assembly, installation or operation of the goods or arising out of the seller's negligence or in any way whatsoever.

2.    The seller's liability for a breach of a condition or warranty implied by Division 2 of Part V of the Trade Practices Act 1974 (other than s69) is limited to:
(a) the replacement of the goods or the supply of equivalent goods;
(b) the repair of the goods;
(c) the payment of the cost of replacing the goods or of acquiring equivalent goods;
(d) the payment of the cost of having the goods repaired; or

3.    The seller's liability under s 74H of the Trade Practices Act 1974 is expressly limited to a liability to pay to the purchaser an amount equal to:

3.1   the cost of replacing the goods;

3.2   the cost of obtaining equivalent goods; or

3.3   the cost of having the goods repaired, whichever is the lowest amount.